Talki Privacy Policy

1. Who We Are

Talki is an AI-powered language-learning app that offers features such as roleplay, debate, tutor mode, vocabulary tools, instant feedback, and optional speech/voice functionality.

2. Scope of This Policy

This Privacy Policy applies to information processed through the Talki app and services, including account management, learning features, and subscription-related functionality.

3. Information We Collect

• Account information: email address, authentication provider, and user identifier.
• Profile and onboarding information: name (if provided), selected and native language, level, goals, interests, and preferences.
• Learning data: saved words, language profile settings, conversation completion history, progress/streak data, and active language settings.
• Purchase and subscription data: subscription plan, entitlement status, renewal state, and transaction metadata (for example purchase timestamps and transaction identifiers) provided by Apple and processed via RevenueCat.
• User input content: text you submit in chats, custom scenarios, and custom debate prompts.
• Voice and speech data: text submitted for cloud text-to-speech generation and speech recognition transcripts produced by device/OS speech services.
• Technical and security data: authentication tokens, app integrity signals, and service logs needed to protect and operate the platform.

4. How We Use Information

• To create and manage accounts, authenticate users, and provide customer support.
• To provide and personalize language-learning features.
• To process AI-assisted conversations, feedback, and voice-related features.
• To manage subscriptions and entitlement access.
• To detect abuse, enforce policies, maintain security, and prevent unauthorized access.
• To monitor reliability, debug issues, and improve service performance.
• To comply with legal obligations and resolve disputes.

5. Legal Bases for Processing (EEA/UK Users)

If you are in the EEA or UK, we process personal data under one or more of the following legal bases:

• Contract: processing needed to provide the Service you request.
• Legitimate interests: service security, reliability, and product improvement.
• Consent: where required (for example, certain optional permissions).
• Legal obligation: where processing is required by law.

6. Third-Party Services and Processors

Talki uses third-party providers to operate infrastructure and features, including:

• Google/Firebase: authentication, database/infrastructure, and AI integrations.
• RevenueCat: subscription entitlement management and purchase event processing.
• Microsoft Azure: text-to-speech services for supported voice functionality.
• Apple: billing via the App Store and device-level services such as speech recognition (where used).

These providers process data under their own terms and privacy policies and only as needed to support Talki functionality.

7. How We Share Information

We do not sell your personal information.

We share information only when necessary to:

• Provide the Service through trusted processors.
• Comply with applicable law, legal process, or enforceable government requests.
• Protect rights, safety, security, and integrity of Talki, users, or the public.

8. International Data Transfers

Your data may be processed in countries other than your own, including where our service providers operate. Where required, we use appropriate safeguards under applicable law for international transfers.

9. Data Storage and Retention

We retain data for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, and satisfy legal obligations.

If you delete your account in the app, we delete or de-identify associated personal data from active systems within a reasonable period, except where retention is required by law or needed for security/fraud prevention.

10. Security

We apply reasonable technical and organizational safeguards, including authenticated access controls and app integrity protections. However, no internet service can be guaranteed 100% secure.

11. Your Rights and Choices

• You can update some profile settings in the app.
• You can stop using Talki at any time.
• You can request account deletion from the Account page in the app.
• Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or export your personal data.

To exercise privacy rights, contact us at szantoabel8@gmail.com.

12. Children's Privacy

Talki is not intended for children under 13. If you believe that personal information from a child under 13 has been provided to Talki, contact us and we will investigate and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions become effective when posted with a revised effective date. Your continued use of Talki after changes means you acknowledge the updated policy.

14. Contact

If you have questions about this Privacy Policy, contact us at szantoabel8@gmail.com.